PRIVACY POLICY
This Privacy Policy describes how Lup Design EOOD (the “Site”, “we”, “our” or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
If you have questions, need more information about our privacy practices, or wish to make a complaint, please contact us:
📧 Email: hello@spacely.club
📍 Postal Address:
Lup Design EOOD
Ivan Vazov 50
2060 Vakarel
Bulgaria
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interactions with the Site, and the details required to process your purchases. We may also collect additional information if you contact us for customer support.
“Personal Information” means any data that can identify an individual.
Device Information
Purpose of collection: to load the Site properly and to perform analytics to optimize performance.
Source: automatically collected using cookies, log files, tags, pixels.
Disclosure: shared with our processor Systeme.io.
Examples: browser type, IP address, time zone, cookie data, pages viewed, search terms, site interactions.
Order Information
Purpose of collection: to provide products/services, process payments, deliver digital products, provide invoices/order confirmations, communicate with you, prevent fraud, and (with consent) send marketing updates.
Source: collected from you.
Disclosure: shared with Systeme.io.
Examples: name, billing address, payment details, email, phone number.
Customer Support Information
Purpose of collection: to provide support and respond to inquiries.
Source: collected from you.
Disclosure: shared with Systeme.io.
Examples: name, email.
Sharing Personal Information
We share your Personal Information with service providers who help us deliver services and fulfill orders.
Systeme.io powers our online store. Privacy Policy: https://systeme.io/privacy-policy
We may also share information if required by law or to protect our rights.
Behavioural Advertising
We may use your Personal Information for targeted marketing or advertising.
Examples:
Google Analytics – to understand site usage.
Systeme.io – supports advertising/retargeting and may share anonymized usage data with other merchants.
You can opt out of targeted advertising here:
Using Personal Information
We use your data to:
Offer products for sale
Process payments
Deliver digital downloads
Provide invoices/order confirmations
Communicate with you
Send marketing (with consent)
GDPR – Lawful Basis
If you are an EEA resident, we process your Personal Information under the following legal bases:
Your consent
Performance of the contract (to provide purchases)
Compliance with legal obligations
Legitimate interests (which do not override your rights)
Retention
We retain your Personal Information unless and until you request deletion. You may exercise your right to erasure at any time (see Your Rights below).
Automated Decision-Making
We do not use automated decision-making with significant effects. Systeme.io may apply limited automated checks (e.g., temporary IP blacklists after failed payments).
Your Rights (EEA)
You have the right to:
Access the Personal Information we hold about you
Request correction or deletion
Request data portability
Object to processing
To exercise these rights, contact us at hello@spacely.club
Cookies
We use cookies to:
Ensure the Site functions properly
Improve user experience
Analyze traffic
You can manage or disable cookies in your browser settings. Blocking cookies may limit site functionality.
More info: www.allaboutcookies.org
Do Not Track
We do not alter our data collection in response to “Do Not Track” signals, as there is no consistent industry standard.
Changes
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Complaints
If you are unhappy with our handling of your Personal Information, please contact us. You may also file a complaint with your local data protection authority.
Last updated: August 20, 2025
